Cancellation and Returns

Cancelling Orders : You can cancel an order within 7 days of confirmation or before shipment.

Returning Items : Items can be returned within 7 days of delivery, subject to conditions.

Eligibility for Return: Damaged, defective, different, missing, or non-functional items are returnable.

Ineligibility for Return : Items with installation, relocation issues, or non-compliance are not returnable.

Refund Details : Regular-priced items qualify for a refund, and sale items comply with applicable law.

Initiating a Return Request

To begin a return, contact us at: Email: [email protected] Phone: +91 7087-9503-50 

Evaluation and Pick-Up

Our Resolution team reviews requests within 24 hours and may involve technician evaluation.

Pick-up is scheduled based on the evaluation and your interaction with our Support.

Ensure original packaging, manuals, and accessories for a successful pick-up.

Our logistics partner arranges pick-up within 72 hours of request initiation.

Additional Information

Returned items should be in their original condition, including tags, packaging, and accessories.

Refunds are initiated after successful return pick-up and quality inspection.

Refund timelines: 1 to 3 days for NEFT, 7 to 10 days for online refund.

For any discrepancies, a screenshot of your bank statement might be required.

Return logistics charges for all refunds are borne by the customer.

Items marked as final sale are non-returnable, exchangeable, or repairable.

Upon receiving the product, we conduct a thorough inspection before processing your refund.

Return Instructions

Follow these steps to return a product to Vishal Interior Company:

Initiate the return within 7 days from the date of receipt.

Contact us at:

Email: info@vishalinteriorgallery.com.com

WhatsApp: Phone: +91 7087-9503-50 

Pick-up is available in select locations based on courier serviceability.

If reverse pick-up is unavailable, you can choose to self-ship the product to us.

For any queries or assistance regarding our return and refund policy, please reach out to our support team:

Email: info@vishalinteriorgallery.com

Phone: +91 7087-9503-50